Knowledge Base

Overview

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employee-engagement

There’s an expression that’s thousands of years old, maybe coined by Socrates himself, that “The unexamined life is not worth living.” What this means is that if you don’t take the time to look back at your life and the …

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logos

  The Nike “swoosh.” The Apple with the bite taken out of it. The FedEx arrow. Retail is all about first impressions, and in many cases the first impression you get to make on your customers is your logo. It runs …

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31637723_s

Paying bills on time is a big part of any business, but there are ways to optimize the exact timing of those payments to keep as much money on hand as possible. Liquidity matters, especially for small businesses. 1. Do …

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networking

  Connections matter for any business, as does the power of organization. Building your business – at the least the business-to-business (B2B) side of things – relies on both. One thing you’ll notice about successful businesses in your community is …

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business-math

There’s a lot that goes into running a business, including math. However, unless you use math every day it’s easy to forget some of the basics, including some handy formulas for figuring out things like percentages, interest, taxes, and so …

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speakers-hearts

We all have our preferences – things we like, things we’re ambivalent about, and things we dislike. It’s just human nature. Now imagine your job involves selling something you don’t necessary like. Maybe it’s a set of speakers that you’re …

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waiting-room

A couple of hard wooden chairs lined up against a wall does not a waiting room make. If you regularly have customers waiting in your store for their vehicles, here are 10 things you can do to make the experience better: …

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busy-store

Remember going to record/CD stores? Once upon a time the majority of record and CD stores were independents or small franchises – a lot like your store. When you went in, you were almost guaranteed to hear music that was …

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cleaning

It doesn’t take long for your showroom and public areas to go from pristine to pigsty. Sawdust, dust, dirt, oil, and moisture get everywhere, and the busier you are, the more grime you’re going to get. At the same time, …

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compensation

Survey after survey shows that most workers are looking for something more than just a paycheque when they go to work each day. They want to be valued and recognized, they want their ideas to be heard, and they want to …

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credit-score

When you’re starting a small business, it’s all about your personal credit rating – personal equity, personal credit history, and whatever resources and financing you’ve received. However, as you continue to build your business, the focus will start to shift …

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delegation

One of the hardest things any business owner has to learn to do is to trust others with his or her business, and to delegate responsibilities to employees. It’s a challenge because as the owner you are probably the best …

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conflict

As a the owner or manager of a business, you’re going to find yourself in a lot of situations that involve conflict. It’s inevitable. Maybe a couple of members of your team will fight each other or argue with you. …

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More than a cliche - graphs and charts provide an easy, timely and way to present your complex business numbers.

  There’s a reason any commercial about computers or processors always features images of beautiful pie charts, bar graphs, line graphs and other visual data. It’s all about perception: the appearance of productivity, and the attraction to organizing and simplifying data, has …

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whats-your-story

Stories matter when it comes to building your customer base and creating customer loyalty. Compelling stories are also the core of any great marketing plan. Chances are there are other 12-volt retailers in your region, some of which may be …

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