Knowledge Base

Overview

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27794109 - sears department store

Sears was one of the biggest, oldest, most widely established, and most respected department store chains in the world, but at this point in time the chain is failing, closing hundreds of stores. Why? Economists are poring over every decision …

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  If you weren’t a passionate person, you probably wouldn’t be in the 12-volt industry – much less a store owner or manager who is constantly juggling one crisis after another. It’s easy to lose your cool. Incredibly easy in …

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53529259 - downtime road sign against clear blue sky

  The mobile electronics industry can be cyclical with busy seasons for categories like remote start, window tint and marine, and slower periods in between. There are a few things you can do to make use of this downtime, ensuring …

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61275813 - coffee addict concept

  Coffee is wonderful. Of all the substances a human being can consume in a day, nothing comes close to a hot cup of Joe: It wakes your brain and body, loosens your bowels, and makes you feel that you …

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FB-job-posts

  A few weeks ago our Friday Business Tip was an overview of some of the new tools available to business pages in Facebook. Looks like we jumped the gun by a few weeks as Facebook has announced the greatest …

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Facebook-Features

  Facebook’s interface changes more than Katy Perry in concert, but a lot of the new changes are pretty good for businesses. You’ll notice a few newish features on your Facebook Page (some of which existed before but have been …

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Chances are your store is starting to hire from the generation known collectively as Millennials, and they’re starting to come into your store as customers as well. The Millennial generation was born in the mid-1980s to the late 1990s. That …

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23344718 - checking balance - preparation of a balance sheet

Whatever POS or accounting system you use, chances are it will export your data to Excel. But while it’s nice to see your numbers laid out on a page, what use are they? Well, for one thing you can easily …

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The Consumer Electronics Show in Las Vegas is an annual reminder of how quickly things change, and there are a lot of dramatic changes on the way in the automotive category. Naturally, this has a lot of retailers spooked, wondering …

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First, some perspective: Christmas, or Holiday, bonuses are an annual tradition for many retailers – a way to recognize all the hard work that employees do, especially in the busy run-up to the holidays. It recognizes value and rewards hard …

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This may seem like a negative topic for the holiday season, but this is also the season of the Grinch and Ebeneezer Scrooge and Clark Griswold’s boss and that magician who wanted Frosty’s hat. Being successful in business means taking …

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holiday-tv-grinch-stole1sm

“Merry Christmas!” “I’m Jewish.” “Merry Christmas!” “Sorry, Muslim.” “Merry Christmas!” “I’m obviously Chinese.” “Merry Christmas!” “Jehova’s Witness. Would you like a pamphlet?” Some people have been told there’s a war on Christmas, and if you grew up steeped in Christmas …

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exit

Sometimes you have to let people go. Sometimes good people leave. At the end of the day, the circumstances really don’t matter, and the departure should always be handled as consistently and professionally as possible. Why? Even your worst employee …

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Black-Friday-Sale

  We’re just two weeks away from Black Friday, and if you don’t have a plan for it then you really need to put everything aside and create a plan for your business. What needs to be in that plan? …

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52367944 - frustrated plumber

  There isn’t a mobile electronics store in the world that doesn’t field regular emergency calls from people who bought stuff online and tried to install it themselves. These calls are annoying. Not only did they shop online – something …

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